Frequently Asked Questions

How to search products?

Search for products by entering the product name or keyword into the “Search Bar” at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

1). The item you ordered did not arrive within the time promised by the seller.
2). The item you received was not as described.
3). The item you received that was assured to be genuine was fake.

How secure is shopping online with Petgazoo?

Security is our primary concern. All our online transactions take place through Paypal, one of the largest secure internet gateways available, a safe payment with the world’s most popular and secure payment methods.

How do I register for a Petgazoo account?

First – Click on the small “link” located at the top right of the homepage.
Second – Click on the “Create an account” link, then proceed to fill out the registration form.

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