Shipping & Delivery
Do you ship worldwide?
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
What will my shipping cost be?
We offer customers Free Shipping sitewide with no minimums or exclusions. Customers receive Free Shipping with every purchase, regardless of the order value, products in question, or the number of ordered items.
What are your delivery methods?
We work with the world’s most popular and trusted companies, UPS, FEDEX, DHL, EMS, etc.
When can I expect to receive my order?
We process and ship your order in the most cost-efficient way possible so we can offer free shipping. Once your order is shipped, you should receive it within the delivery time estimated.
Shipping time may vary by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, only if tracking information is available, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, then it isn’t available.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
What about customs?
Packages sent across borders may be subject to customs duties and other taxes. However, we are not responsible for any custom fees (if they apply) once the items have shipped.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. If you have any additional questions, please contact us and we will do our best to assist you.
